Lelde Plesa

Area Manager

About Lelde

Lelde is responsible for dedicated account management, regional operations and nationwide linguist relationship management at PAB Languages Centre. She plays a key role in maintaining strong relationships with clients, professional linguists and business partners, supporting service continuity, effective communication and consistent operational delivery across the UK.

She works closely with the Contract Management and Project Management Teams to support client requirements, coordinate relationships with linguists and ensure responsive, reliable service delivery.

Lelde also contributes to PAB’s business development and social value initiatives, identifying opportunities to create meaningful benefits for clients, local communities and wider society. She supports business growth by establishing relationships, building trust and promoting PAB’s services across local and national business networks.

Her experience includes delivering workshops and webinars for public-sector providers, educational organisations and solicitors’ firms, alongside working with clients in the legal, education and food manufacturing sectors.

Combining relationship management, sector knowledge and communication expertise, Lelde strengthens PAB’s nationwide service delivery, client engagement and long-term partnerships.

Lelde holds the PRINCE2 Foundation Certificate in Project Management, a Diploma in Team Leading, an Intermediate Apprenticeship in Team Leading, and the Certificate in Principles of Customer Service.

Lelde has been actively involved in the Celebrating Cultural and Language Diversity Campaign. This involves organising a series of free events across the UK to raise awareness, encourage discussions, deepen understanding and build communities. Between March 2019 and February 2020, these events were attended by over 600 delegates including local politicians, business owners, community leaders, influencers, public authority representatives, social services staff, charities, educational institutions, local chambers of commerce and everyone living, working in, or visiting the UK.

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