PAB Languages Centre Limited (The ‘Organisation’) aims to ensure that its products and services meet the needs of its customers at all times in accordance with contractual requirements, policies, and procedures.
The Organisation operates a Quality Management System that has gained BS EN ISO 9001:2015 certification including aspects specific to the provision of translation, interpretation, and language services.
Organisation Management is committed to:
The Organisation complies with all relevant statutory and regulatory requirements.
The Organisation constantly monitors its quality performance and implements improvements when appropriate, whilst this Quality Policy is regularly reviewed in order to ensure its continuing suitability.
Copies of the Quality Policy are made available to all members of staff, whilst copies of the minutes of Management Reviews, or extracts thereof, are provided to individual members of staff in accordance with their role and responsibilities as a means of communicating the effectiveness of the Quality Management System.
All personnel understand the requirements of this Quality Policy and abide by the requirements of the Quality Management System as defined in this Quality Procedures Manual.
For over a decade, we’ve been recognised by private and public sector organisations for our expert translation and interpreting services. Get in touch to see how we can help you.